Document deleted after the upgrade from 1.7.2 to 2.0.2

[Ernesto]

Hi Guru,
I upgraded my LetoDMS installation from 1.7.2 to 2.0.2 following the flow described in the README file on zipped file.

I copied the "content" directory from old version to new version

.../leto_1.7.2/content -> .../leto_2.0.2/content

with the same permissions and the same "daemon" owner (user and group).

When I click on the document gif I can't download it and the document seems deleted.

Thanks in advance.
Best regards.
Ernesto

[Daniel]

Hi,

Does this happen only with one document? Did you run the DB upgrade scripts? Did you move the data folder while upgrading or is it still at the same place as before? Is there any error message coming up when clicking the document gif?

You may check the document (the file) itself, within the DB go to "tblDocumentContent" and see if you can find the entry there. Then follow the path stated in the "dir" column to find the document on the filesystem.

Regards
Daniel

[Ernesto]

Hi Daniel, first of all thanks for your support.

The problem happens with all documents.

I have executed the php script to update the installation but I have executed manually the DB update running update_vX.X.sql scripts.

I have moved the data folder from the old installation path on the new one ( I have tried to use the symbolic link without success) but I have changed, to satisfy the new path, the $_contentDir variable is right inside the inc.Settings.php file.

Inside the "tblDocumentContent" table, the "dir" field is right (1048576/XX/), I see the icon in the "Document Information" page but I can't click because the URL link doesn't exist.

Let me know you opinion.
BR.
Ernesto

Hi,

Does this happen only with one document? Did you run the DB upgrade scripts?


Did you move the data folder while upgrading or is it still at the same place as before? Is there any error message coming up when clicking the document gif?

You may check the document (the file) itself, within the DB go to "tblDocumentContent" and see if you can find the entry there. Then follow the path stated in the "dir" column to find the document on the filesystem.

Regards
Daniel

[Daniel]

Hi Ernesto,

Strange thing. As you moved the data folder, did you check the folder rights on the new folder? You may use 777 to test to find out if there is a problem with the access.

Regards
Daniel