error uploading files

[jpa]

Hello,

I need some help again, if possible.
I can not upload files. I get the following errors when I try:

[Thu Dec 31 10:46:54 2009] [error] [client xx.xx.xxx.x] PHP Warning: is_dir() [<a href='function.is-dir'>function.is-dir</a>]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/vhosts/example.com/httpdocs:/tmp) in /var/www/vhosts/example.com/httpdocs/dms/inc/inc.FileUtils.php on line 60

[Thu Dec 31 10:46:54 2009] [error] [client xx.xx.xxx.x] PHP Warning: mkdir() [<a href='function.mkdir'>function.mkdir</a>]: SAFE MODE Restriction in effect. The script whose uid is 10078 is not allowed to access /var owned by uid 0 in /var/www/vhosts/example.com/httpdocs/dms/inc/inc.FileUtils.php on line 61

I hope someone can help me.

Thanks in advance.

Best regards,

[administrator]

Hi JPA

is LetoDMS hosted locally? or on a shared hosting account ?

when i look at this error msg :

[Thu Dec 31 10:46:54 2009] [error] [client xx.xx.xxx.x] PHP Warning: is_dir() [<a href='function.is-dir'>function.is-dir</a>]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/vhosts/example.com/httpdocs:/tmp) in /var/www/vhosts/digital5.eu/httpdocs/dms/inc/inc.FileUtils.php on line 60

i see your issue is path do this , go in /var/www/vhosts/example.com/httpdocs see if you can find it there if you cant find it there

you gotta find the right path for LetoDMS that is installed

[Thu Dec 31 10:46:54 2009] [error] [client xx.xx.xxx.x] PHP Warning: mkdir() [<a href='function.mkdir'>function.mkdir</a>]: SAFE MODE Restriction in effect. The script whose uid is 10078 is not allowed to access /var owned by uid 0 in /var/www/vhosts/example.com/httpdocs/dms/inc/inc.FileUtils.php on line 61

for this issue what version of php have you installed?

thanks

LetoDMS Group

[jpa]

Hi,

We are using a shared hosting account.
I have solved the first problem as follows:
You were right, the path I was using for the uploaded files was worg. I was using the same one than the roodir (which was working when locally hosted) but I just needed the path from the URL.

Regarding the second problem, which is still there, the PHP Version we are using is 5.2.9.

Thanks a lot!

[akae]

Same problem here with Plesk hosting.
I edited conf/httpd.include to add the upload dir in this way:

Code:

<IfModule mod_php5.c>
   php_admin_flag engine on
   php_admin_flag safe_mode off
   php_admin_value open_basedir "/var/www/vhosts/MYDOMAIN/httpdocs:/tmp:/var/www/vhosts/MYDOMAIN/httpdocs/mydms/content"
</IfModule>

But errors remain:

Code:

[Thu Jan 21 09:38:18 2010] [error] [client 87.219.213.168] PHP Warning:  mkdir() [<a href='function.mkdir'>function.mkdir</a>]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/vhosts/MYDOMAIN/httpdocs:/tmp:/var/www/vhosts/MYDOMAIN/httpdocs/mydms/content) in /var/www/vhosts/MYDOMAIN/httpdocs/mydms/inc/inc.FileUtils.php on line 61, referer: http://MYDOMAIN/mydms/out/out.AddDocument.php?folderid=3

Any idea?

Seems like referenced dir ( File(/var) ) is causing trouble, but no such dir is needed for anything related in inc.Settings.php, is it?

[administrator]

make sure this is correct :

// Where the uploaded files are stored (best to choose a directory that
// is not accessible through your web-server)
var $_contentDir = "e:/web/mydms/content/";

that would be in setting.php

and make sure you permission that folder

Thanks

LetoDMS

[akae]

I have chosen a directory inside the httpdocs, but with denied access from .htaccess. I still have the problem with uploading files with this error:

Code:

[Mon Jan 25 11:33:35 2010] [error] [client MYIP] PHP Warning:  is_dir() [<a href='function.is-dir'>function.is-dir</a>]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/vhosts/MYDOMAIN/httpdocs:/var/www/vhosts/MYDOMAIN/httpdocs/mydms/content:/tmp) in /var/www/vhosts/MYDOMAIN/httpdocs/mydms/inc/inc.FileUtils.php on line 60, referer: http://MYDOMAIN/mydms/out/out.AddDocument.php?folderid=3
[Mon Jan 25 11:33:35 2010] [error] [client MYIP] PHP Warning:  mkdir() [<a href='function.mkdir'>function.mkdir</a>]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/vhosts/MYDOMAIN/httpdocs:/var/www/vhosts/MYDOMAIN/httpdocs/mydms/content:/tmp) in /var/www/vhosts/MYDOMAIN/httpdocs/mydms/inc/inc.FileUtils.php on line 61, referer: http://MYDOMAIN/mydms/out/out.AddDocument.php?folderid=3

What is the problem with /var ? Why does it try to work with that dir instead of the full path?

I have tried several $_contentDir combinations as jpa suggested by PM, with absolute and relative paths, but it should be like
var $_contentDir = "/var/www/vhosts/MYDOMAIN/httpdocs/mydms/content/";

I have configured open_basedir to allow access to that dir, and it has full writting access (777)...

PHP version is PHP 5.2.6 over CentOS 5 in a Plesk 9.2 shared hosting.

Any idea?

[administrator]

if this is shared hosting account please contact your hosting provider to find out what is your correct path for LetoDMS

Thanks

LetoDMS.

[akae]

The path is right. I'm the admin for that server.

if this is shared hosting account please contact your hosting provider to find out what is your correct path for LetoDMS

Thanks

LetoDMS.

[administrator]

[Mon Jan 25 11:33:35 2010] [error] [client MYIP] PHP Warning: is_dir() [<a href='function.is-dir'>function.is-dir</a>]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/vhosts/MYDOMAIN/httpdocs:/var/www/vhosts/MYDOMAIN/httpdocs/mydms/content:/tmp) in /var/www/vhosts/MYDOMAIN/httpdocs/mydms/inc/inc.FileUtils.php on line 60, referer: http://MYDOMAIN/mydms/out/out.AddDocumen...folderid=3

Oh i know how to resolve this issue

/MYDOMAIN/httpdocs/mydms/content/ use that.

and you would need to permission the content folder.

that should resolve the issue

let us know.

Thanks

LetoDMS.

[akae]

That solved the previous error, but now I have

Code:

[Wed Jan 27 13:10:25 2010] [error] [client MYIP] PHP Warning:  mkdir() [<a href='function.mkdir'>function.mkdir</a>]: Permission denied in /var/www/vhosts/MYDOMAIN/httpdocs/mydms/inc/inc.FileUtils.php on line 61, referer: http://MYDOMAIN/mydms/out/out.AddDocument.php?folderid=3

PHP Safe mode is off.
content dir permissions are set to 777...

Thanks for your help!